Last updated: 2026-05-01

This policy explains how Alpha DRTV Ltd (“we”, “us”, “our”) handles personal data when you visit alphadr.tv or get in touch with us. We act as the data controller for the information described below.

1. Who we are

  • Company: Alpha DRTV Ltd
  • Registered office: Mortlake Road, Kew, Richmond, TW9 4AW, United Kingdom
  • Companies House number:Company No. PLACEHOLDER
  • ICO registration:ICO Registered — number PLACEHOLDER
  • Email:hello@alphadrtv.com

2. What data we collect

We only collect data you give us, plus a minimal set of technical data your browser sends automatically.

SourceData
Contact formName, email address, message you write
Direct email/phoneAnything you choose to send
Server logsIP address, user-agent, requested URL, timestamp (Cloudflare edge)
Analytics (with consent)Anonymised page views, device type, referrer, basic interaction events

We do not knowingly collect data from anyone under 18.

3. Why we use it (legal basis)

  • Replying to your enquirylegitimate interest to respond to commercial messages addressed to us
  • Security & fraud preventionlegitimate interest to keep the website online
  • Analytics & marketing tagsconsent (we ask via the cookie banner; you can withdraw any time)
  • Statutory record-keepinglegal obligation where required (e.g. tax records of paid engagements)

4. Who we share it with

We do not sell personal data. We share with the following processors only as needed to run the site and respond to enquiries:

  • Cloudflare, Inc. — hosting, edge security, web analytics
  • Google LLC — Tag Manager, Analytics, Consent Mode (only with your consent)
  • Form processor — the contact form is submitted to a transactional email provider (Formspree / Resend / equivalent — the active provider is named in our cookie policy)
  • Email provider — Google Workspace or equivalent for replying to you

International transfers (US/EEA) are protected by Standard Contractual Clauses and the UK Data Bridge / EU-US Data Privacy Framework where applicable.

5. How long we keep it

TypeRetention
Contact-form submissions24 months (then deleted unless you become a client)
Client correspondence6 years (UK statutory minimum for business records)
Server access logs30 days
Analytics data14 months (Google Analytics default)

6. Your rights (UK GDPR)

You have the right to:

  • access the data we hold about you
  • rectify inaccurate data
  • erase data we no longer need to hold
  • restrict processing while a query is resolved
  • object to processing based on legitimate interests
  • portability — receive your data in a machine-readable format
  • withdraw consent at any time without affecting prior processing

Email hello@alphadrtv.com to exercise any of these. We respond within 30 days.

If you’re not satisfied you can complain to the Information Commissioner’s Office at ico.org.uk or 0303 123 1113.

7. Cookies and tracking

See our Cookie Policy for the full list of cookies, first-party storage and third-party tags used on this site.

8. Security

The site is served over HTTPS only, with HSTS, modern TLS, automatic security patching and DDoS protection at the Cloudflare edge. Form submissions are transmitted over TLS and stored only as long as needed to reply.

9. Changes to this policy

We update this policy when our practices change. The “Last updated” date at the top reflects the most recent change. Material changes will be notified via a banner on the site for at least 14 days.

10. Contact

Questions about this policy or data we hold:

Alpha DRTV Ltdhello@alphadrtv.com — +44 7768 255 676

Mortlake Road, Kew, Richmond, TW9 4AW, United Kingdom